Let's Build Your IT Ecosystem
Tell us about your organization and we'll recommend the perfect tier, conduct a site assessment, and deliver a detailed proposal.
Frequently Asked Questions
How do I choose the right tier?
+Start with your employee count and compare features in our Services page. We also offer a free consultation to recommend the best fit.
Can I upgrade between tiers later?
+Yes. Every tier includes a clear upgrade path and all existing hardware/software investments are preserved during upgrades.
Do you provide cloud services?
+Tiers 1–3 offer cloud as an optional add-on. Tiers 4+ include cloud services (Microsoft 365 / Google Workspace) by default.
What's included in the support contract?
+Remote troubleshooting, on-site visits when needed, monthly health checks (Premium+), quarterly security reviews (Enterprise+), and emergency patching.
How long does implementation take?
+Tier 1–2: 2–4 business days. Tier 3: 5–8 days. Tier 4–5: 15–30 days. Enterprise: 40–120 business days depending on scope.
Do you markup cloud subscription prices?
+No. Clients pay the provider's list price (Microsoft, Google, AWS). Enkaura charges only for setup and management services.